CONTACT US

We’re here to help. Reach out to us through any of the channels below and our team will get back to you.

WhatsApp Us

Chat with our support team on WhatsApp.

Email Us

Drop us an email and we'll respond within 24 hours.

Call Us

Speak with our support team directly.

Bulk Order

Locate support for bulk orders and dealership enquiries.

Send Us a Message

    We're Here to Help

    Customer Support

    +91 98171 67406
    Mon – Sat: 9:00 AM – 6:00 PM (IST)

    Email Support

    info@roadgiant.in
    We aim to respond within 24 hours

    Business Hours

    Monday – Saturday
    9:00 AM – 6:00 PM (IST)

    Address

    Roadgiant, VPO Kahni : Near, Panipat Rohtak highway, Rohtak, Haryana 124303

    Frequently Asked Questions

    What material is used in making roadgiant bicycles?

    Roadgiant specializes in lightweight alloy bicycles made from high-quality 6061-grade aluminum. We offer some of the most affordable bicycles available across India.

    What type of bicycles does Roadgiant offer?

    Roadgiant offers MTB, Hybrid, Single-speed, Multi-speed cycles in all standard sizes.

    Can I buy Roadgiant bikes on EMI?

    Yes, you can buy on EMI through select payment options at checkout via leading banks.

    What is the dispatch time for my bike order?

    Most orders are dispatched within 2-3 business days.

    How can I track my bike order?

    You will receive a tracking link after shipping. You can also track from the website under “Track My Order”.

    What happens if my bike delivery is delayed?

    Contact customer service: 9817167406

    Can I change my delivery address after placing the order?

    Yes, if the order has not been shipped yet, contact them immediately.

    What should I do if my bike arrives damaged or incorrect?

    Contact within 7 days for replacement. Note: Video or photos are mandatory while unboxing, along with Invoice & Transporter Tracking ID.

    How many customers we serve monthly?

    Over 2000 satisfied customers monthly across India.

    Do you offer expert technicians for bike maintenance?

    Yes, they have tied up with “EasyFix” third-party service across India for servicing and maintenance. Company technical support is also available on request.