Contact Roadgiant

FREQUENTLY ASKED QUESTIONS

1.What material is used in making roadgiant bicycles?

Roadgiant specializes in lightweight alloy bicycles made from high-quality 6061-grade aluminum. We offer some of the most affordable bicycles available across India, combining durability, performance, and value for riders of all levels.

2.What type of bicycles does Roadgiant offer?

Roadgiant offers MTB, Hybrid, Single-speed, Multi-speed cycles in all standard sizes.

3. Can I buy Roadgiant bikes on EMI?

Yes, you can buy Roadgiant bicycles on EMI through select payment options available at checkout. We offer easy and flexible EMI plans via leading banks and payment gateways, making it more affordable to own a high-quality Roadgiant bike. Whether you're purchasing a road bike, mountain bike, or hybrid, EMI options are designed to suit your budget and make your cycling dreams more accessible.

4. What is the dispatch time for my bike order?

Most bike orders are dispatched within 2-3 business days, ensuring a quick delivery process for all customers.

5. How can I track my bike order?

You will receive a tracking link and number once your bike is shipped, allowing you to track its journey through the courier’s website. Also you can also visit our website and link "track my order".

6. What happens if my bike delivery is delayed?


If your delivery is delayed, contact our customer service team (9817167406). We will assist you and provide updates on the status of your bike order.

7. Can I change my delivery address after placing the order?

If your order has not yet shipped, you can request an address change by contacting us immediately. We strive for customer satisfaction in all bike deliveries.

8. What should I do if my bike arrives damaged or incorrect?

If your bike arrives damaged or incorrect, contact us within 7 days. We offer a replacement to ensure your satisfaction with your purchase.

Note: A video or photos are mandatory while unboxing the cycle with Invoice & Transporter Tracking ID.

9. How many customers we serve monthly?

We are proudly serving over 2000 satisfied customers monthly across India, making us a trusted name in the cycling industry.

10. Do you offer expert technicians for bike maintenance?

Yes, we have added third party service named 'EasyFix' that serves across India to assist with all servicing and maintenance needs, ensuring your bike runs smoothly. Company Technical staff support is also available on request.

11. Who manufactures Roadgiant bicycles?

Roadgiant bicycles are manufactured by D-Lyft India, a leading OEM bicycle manufacturer in India. D-Lyft India specializes in producing high-quality bicycles designed for Indian terrain and usage.

CONTACT ROADGIANT FOR ANY QUESTIONS

CONNECT NOW

Contact No. - 1800 890 3035

Email - info@roadgiant.in

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