How to activate your warranty?

In order to activate your warranty, please ensure that you register your Roadgiant cycle on our website. Please go to and follow the steps under Register My Bike. You will need to upload a proof of purchase in the form of your invoice copy in order to register your Roadgiant cycle your warranty will be activated.

Please note that unless your Roadgiant cycle is registered on our website your warranty will not be activated.

You have 30 days from your date of purchase to register your Roadgiant Bicycle and activate your warranty.

Steps

  • Click here to get to Warranty registration form.
  • Fill all the details and provide the Proof of purchase.
  • Frame Number can be found under bicycle near Paddles.
  • Submit the form
  • Wait for Roadgiant team to verify your purchase.
  • An email will be sent to you regarding warranty confirmation.

1. Warranty Details

  • This limited warranty shall not be considered or interpreted in any manner to suggest or imply that your Roadgiant cycle is indestructible or imperishable or will last in perpetuity.
  • This limited warranty applies only to the original owner of a Roadgiant bicycle and is not transferable to subsequent owners.
  • The lifetime warranty is applicable only on frames of the Roadgiant cycles.
  • The limited warranty on forks ( Suspension or rigid) is applicable during sim months from date of purchase for the original owner.
  • All mechanical parts other than frame are covered under this limited warranty, only with respect to any manufacturing defects.
  • This limited warranty is void if the Roadgiant cycle is subjected to Abuse, Neglect, Improper repairs, Improper maintenance, Improper use, Alterations, Modifications, An accident or other abnormalities or excessive.
  • The limited warranty applies only to bicycles purchased from our website or authorized Retailers.
  • In case of lifetime warranty, Roadgiant will consider the product Lifecycle as the maximum time duration for the warranty.

2. Specific Warranty Exclusions

The following instances are specifically excluded from the coverage of this limited warranty.

  • Any defect arising from normal wear and tear, Improper assembly or follow-up maintenance.
  • Installation or modification of components, parts, or accessories not originally intended for or compatible with the cycle.
  • Paint fading caused by the effects of ultraviolet light (UV) or outdoor exposure.
  • Damage or failure due to accident, misuse, abuse, or neglect.
  • Normal wear and tear, scratches, peeling of paint and all coatings initiated due to intentional or accidental dent or scratches, damage due to chemicals, improper storage and parking.


⁠Roadgiant bikes used for following activities

  • Used in any competitive sport
  • Used for stunt riding, jumping, aerobatics or similar activity
  • Modified in any way
  • Modified with the addition of a motor
  • Ridden by more than one person at a time
  • Rented, sold, or given away